New Mexico Healthcare Executives Newsletter

1st Quarter 2015

In This Issue:

Letter from the President

Message from Your ACHE Regent

Member Recognition

Board of Governors Exam Fee Waiver Promotion 2015

ACHE Call for Nominations for the 2016 Slate

Have New Job Postings Delivered Straight to Your Inbox

Five Methods to Engage a New Employee

Upcoming Events

Chapter Information

Chapter Contact Information


Letter from the President

Dear Colleagues,

What an amazing year so far for our chapter! Although we are one of the smallest chapters in ACHE, we proved once again that we are a powerhouse, winning both the Award for Chapter Excellence and the Award for Sustained Performance. These awards put us in a small, elite group of chapters globally. 

These awards signal our sustained excellence as a chapter. The 2015 Award for Chapter Excellence is awarded to chapters that met three of the four performance standards (education and networking performance, net membership growth, level of member satisfaction, and advancement of eligible members) in 2014. The Award for Sustained Performance is awarded to chapters that met at least one of the four performance standards for a continuous three years. 

The members make the chapter, and your involvement in the chapter powers its success. If you are already involved in the chapter, thank you! These awards reflect your hard work and dedication. If you would like to become more involved in the chapter and take your networking and professional growth to the next level, there are a number of ways to start.

NMHE Immediate Past President Matthew Klosterman accepting the chapter's ACHE 2015 Award for Chapter Excellence from ACHE Chairman, Richard Cordova.

NMHE Immediate Past President Matthew Klosterman accepting the chapter's ACHE 2015 Award for Chapter Excellence from ACHE Chairman, Richard Cordova.

A great first step is to join a committee and get to know your colleagues from around the state better. We will hold an all-members collaborative committee meeting each quarter, starting in May. (Wednesday, 06 May, 5:30 - 7:30 pm. Please RSVP.) These events are casual and there will be pizza and refreshments. Come and learn more about upcoming chapter events and committees, network with chapter members and leadership, and join a committee with which you would like to work. Committee chairs will be at the meeting and can tell you more about what each committee does and how it works. These are networking and working meetings, so you can meet your fellow members, see how we work, and get involved immediately if you wish! 

Or, you can bring a colleague to an upcoming chapter event. Do you have a colleague who would like to learn more about NMHE? Bring your colleague to one of our upcoming events designated as a Bring-a-Colleague event. Some of these events include the all-member collaborative committee meetings and our upcoming Q2 CEO-Hosted Rounds and the Q2 Community Service Event to Benefit Albuquerque Heading Home. Simply RSVP for 2 when registering for the event, then e-mail the programs committee at with the name, title, and organizational affiliation of your guest. (For more information about the program and its guidelines, please contact

If you are already very involved in NMHE and would like to take your participation and leadership to the next level, I would encourage you to apply for a seat on the NMHE Board of Directors. We have posted the application online and encourage your to consider the benefits of growing your leadership in the organization. Or perhaps you would like to mentor or be mentored by an NMHE colleague? 

There are myriad benefits to your NMHE membership, and involvement in the chapter and its leadership is a way to optimize those benefits. The expertise and experience of this group's members and the collegial, welcoming environment of the group combine to create an opportunity for healthcare executives in NM to network with colleagues across the state and around the globe while developing professionally. I hope you will make the most of all your membership has to offer in 2015 by engaging with the chapter and taking advantage of the opportunities for leadership within the chapter. If you would like to learn more about the chapter and how to become more involved, please feel free to contact me at

Best wishes,

Kelly Byram, MS, MBA

Chapter President


Message from Your ACHE Regent

Winter 2015                                                                                     

As we welcome in the New Year, it is amazing the opportunities we each have before us.  In particular is membership advancement and membership growth. You say what is the difference? Well, membership advancement is the individual commitment you accept to advance through the “the ranks” (so to speak) to attain Fellow status. Once attained, representing ACHE in your local facility and market assists in your professional advancement and skills. The respect for you as a professional grows.

Actually one leads to the other, where individual advancement contributes to membership growth. In our field new talent is always evolving, and it is important that these young professionals be introduced to ACHE, so they too can rise to the heights that you have achieved. It is a valuable investment into your career, their career and to ACHE. Membership growth will evolve creating for all of us a stronger healthcare profession.

As a reminder, the Congress on Healthcare Leadership is set for March 16 – 19, 2015 in Chicago. If you haven’t registered for this valuable educational opportunity, I encourage you to do so. As you know, Congress is a fabulous opportunity that networks you with colleagues and education

Congratulations to our newly advanced Fellows, and the best to all of you for this New Year.


Rick Wallace, D.Sc., FACHE

Regent for New Mexico & Southwest Texas        

Member Recognition

Claire Hilleary, CPA, MBA, has assumed the duties of Communications Committee Chair. Claire is also chapter Secretary. 

Greg Nainani, CPA, MBA,  was elected to the NMHE Board of Directors and to the position of Treasurer in February. Greg has also assumed the duties of Finance Committee Chair. 

Congratulations for achieving Fellow status, Michael Ell!

Congratulations for achieving Fellow status, Michael Ell!

Jennifer DeWinne has assumed the duties of Programs Committee Vice Chair. 

Congratulations to Michael Ell, MBA, who achieved Fellow! Michael is an NMHE board member and was, until very recently, Treasurer and Finance Committee Chair.

If you know a chapter member who should be recognized, please send an e-mail to

Board of Governors Exam Fee Waiver Promotion 2015

ACHE is pleased to once again offer the Board of Governors Exam fee waiver promotion to ACHE Members who apply for the FACHE credential between March 1 and June 30, 2015. Eligible Members must submit their completed Fellow application and $250 application fee during the promotion period. Pending application approval, ACHE will waive the $200 Board of Governors Exam fee. All follow-up materials (i.e., references) must be submitted by Aug. 31, 2015, to receive the waiver. For more information on the promotion, go to  

ACHE Call for Nominations for the 2016 Slate

ACHE’s 2015–2016 Nominating Committee is calling for applications for service beginning in 2016. All members are encouraged to participate in the nominating process. ACHE Fellows are eligible for any Governor and Chairman-Elect vacancies and are eligible for the Nominating Committee vacancies within their district. Open positions on the slate include:

  • Nominating Committee Member, District 1 (two-year term ending in 2018)
  • Nominating Committee Member, District 4 (two-year term ending in 2018)
  •  Nominating Committee Member, District 5 (two-year term ending in 2018)
  • Four Governors (three-year terms ending in 2019)
  • Chairman-Elect

Please refer to the following district designations for open positions:

  • District 1: Canada, Connecticut, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont
  • District 4: Alabama, Arkansas, Kansas, Louisiana, Mississippi, Missouri, New Mexico, Oklahoma, Tennessee, Texas
  • District 5: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington, Wyoming

Candidates for Chairman-Elect and Governor should submit an application to serve, a copy of their resume and up to 10 letters of support.

Candidates for the Nominating Committee should only submit a letter of self-nomination and a copy of their resume.

Applications to serve and self-nominations must be submitted electronically to and must be received by July 15, 2015. All correspondence should be addressed to Diana L. Smalley, FACHE, chairman, Nominating Committee, c/o Julie Nolan, American College of Healthcare Executives, 1 N. Franklin St., Ste. 1700, Chicago, IL 60606-3529.

Following the July 15 submission deadline, the committee will meet to determine which candidates for Chairman-Elect and Governor will be interviewed. All candidates will be notified in writing of the committee’s decision by Sept. 30, 2015, and candidates for Chairman-Elect and Governor will be interviewed in person on Oct. 29, 2015.

To review the Candidate Guidelines, visit If you have any questions, please contact Julie Nolan at (312) 424-9367 or

Have New Job Postings Delivered Right to Your Inbox 

Exclusively for members, ACHE Job Alerts will deliver job notices directly to your email inbox, and you can personalize the position title, organization type, region and more to match what you're looking for.

To set up your job alerts, simply go to, click “Search Healthcare Jobs,” craft your job search criteria and select “Save Search as Job Alert” from the top of the search results page. You will receive email notifications when new jobs appear that match your criteria.

While you are on, click on the Career Resources tab and check out all the tool available to help you manage your career, including the free Self-Assessment Tool and Healthcare Leadership Alliance Competency Directory. 

Five Methods to Engage a New Employee

According to PwC Saratoga’s Human Capital Effectives Report 2013/14, 22 percent of new employees leave within their first year. Successfully engaging a new hire increases retention rates and can go a long way to increasing employee engagement. Below are five ways to successfully welcome a new hire.

 Show Your Appreciation for New Hires

Changing jobs and starting fresh can be intimidating, especially if there is a probation period involved. New employees are searching for assurance that employers recognize their talent and are excited to have them on board. Let new hires know you are interested in seeing how they can shape the future of the company. Everyone needs to feel valued, even in some small way.

Connect the Dots

A key contributor to job satisfaction is the feeling employees have of being part of something bigger. Work to make the connection between your employees’ skills and the goals of the organization. A new employee orientation—either formal or informal—is a way to relate the company’s mission, vision and goals to the skills and experiences of the new hire.

 Dole Out Relevant Projects Immediately

Assigning a new hire a project that plays to their strengths and builds their competencies directly upon their start date allows employees to quickly integrate within the organization. Helping them to achieve instant success will also increase their credibility with clients and colleagues.

 Create a New Employee Ambassador Position

Having HR or a hiring manager appoint someone within the company to show the ropes to a new hire can be incredibly successful. However, it is important this person has both the time and inclination to take on such a project. Pick a corporate cheerleader who will help to make the new employee feel at home.

 Appoint a Mentor

A mentor can reduce the stress of a new employee caused by performing new skills and duties and having a new manager, colleagues and customers. A strong mentor can help a new employee integrate into a company as quickly as possible so they can begin focusing on their work and results. 

 Helping employees feel valued, competent and part of something important is incredibly helpful to making them feel they have made a smart career move. The quicker they begin to integrate and feel happy with their decision, the faster they feel engaged, confident and able to contribute to the organization.

 —Adapted from an article by Jen Lawrence in the December 2014 issue of the Communication Briefings newsletter,

Upcoming Events

Our chapter is committed to delivering educational and networking events for our members throughout the year. Events through the end of Q2 are listed below, but you can find a schedule of events through the end of the year on our event calendar

CEO-Hosted Rounds: "Technology Innovations Changing the Face of Healthcare Delivery"

Friday, 10 April, 1:00 - 4:00 pm

CEO-Hosted Rounds are perennially popular events hosted by the top leader of a local healthcare organization and involve networking, education and a facility tour. This quarter we will be hosted by the NM VA. For more information about the event and a link to RSVP, please visit our event page

Community Service Event: Supply Drive to Benefit Albuquerque Heading Home

Saturday, 18 April 18, 10:00 am - 12:30 pm

These networking events benefit local community service groups and are scheduled on a quarterly basis. The events vary in format from brunch to on-site volunteering sessions. This quarterly event is a supply drive to benefit Albuquerque Heading Home, an organization that helps homeless find housing.  

For more information on how this supply drive works and to RSVP, please visit: Albuquerque Heading Home Supply Drive RSVP


NMHE Collaborative Committee Meeting

Join your fellow NMHE members for our first comprehensive committee meeting! The purpose of this event is to provide a platform for all committees to meet both individually and with other committee members. In the past NMHE committees met individually; however, in an effort to harness the synergies of our groups and provide opportunities for people to learn how to get involved, we thought a combined meeting would work best. 

If you are new to the NMHE group or are just considering joining we invite you to RSVP and participate in this event.  This will be an excellent way to meet many of the members and find out what NMHE is all about!

Pizza and refreshments will be provided. 


Community Service Event: Supply Drive to Benefit First Nations Community HealthSource

Saturday, 23 May 2015, 10:00 am - 11:00 am

These networking events benefit local community service groups and are scheduled on a quarterly basis. The events vary in format from brunch to on-site volunteering sessions. May's event is a supply drive to benefit First Nations Community HealthSource, an organization that provides healthcare services to Native American and underserved populations.  

Chapter Information 

Kelly Byram, MS, MBA - President

Matthew Klosterman, MSHA - Past President and Programs Committee Chair

Greg Nainani, CPA, MBA - Treasurer and Finance Committee Chair

Claire Hilleary, CPA, MBA - Secretary and Communications Committee Chair

Rick Wallace, D.Sc., FACHE - Regent

Ron Aldrich, MBA, LFACHE - Board Member

Melissa Cole, BSN, MSW, FACHE - Board Member

Deb Mohesky, MS, MBA - Board Member and Mentorship and Advancement Committee Chair

Mary Jacintha, MSc, MS, FACHE - Board Member

Wm. Boyd Kleefisch, FACHE - Board Member

Christina Campos, MBA, FACHE - Board Member

Barry Silbaugh, MD, MS, FACPE - Board Member

Ryan Stevens, MBA - Board Member and Membership Committee Vice Chair

Russell Stowers, EdD - Membership Committee Chair

Kat Abraham - Community Service Liaison

Jennifer DeWinne - Programs Committee Vice Chair


Chapter Contact Information

If you would like more information about the New Mexico Healthcare Executives and our events:

  • visit our web page
  • follow us on Twitter: @NM_ACHE
  • join our group on LinkedIn

For information about chapter events and communications: 

  • contact our Programs Committee at
  • contact our Communications Committee at

We are an independent chapter of the American College of Healthcare Executives (ACHE). Members of ACHE automatically gain membership to their local chapter of ACHE. Information about membership can be found at our web site or at ACHE's membership page